Lisa's Cupcake Factory in Berchtesgaden

I ordered a cake and everything was very straightforward. I came up with only good recommendations. On the day I needed the cake, I was canceled early. With the reason the printer was broken, for which one would have printed a picture for the cake. Wouldn't have been a problem for me. Then I responded to the message within less than 5 minutes and asked if an alternative solution could be found, but I have not received an answer to this day and so I was left without a cake. I really wanted to support local businesses (Corona), but unfortunately this was no longer possible. Finding a replacement cake or finding someone within a short time was impossible for me. Unfortunately I had bad experiences although I heard a lot of good things.

We had ordered a cake for a baptism today! Even when ordering, everything was super uncomplicated, great suggestions and very nice! The outside of the cake was beautiful and the filling was delicious (half with fruit, other half without fruit, as we wanted it to be) not too sweet, just just right. We would order there again at any time and can only recommend Lisa, incidentally, it would be delivered from Berchtesgaden to piding (included in the price)!

Since I give a negative rating, it will certainly be commented on and denied as you can see with all the other negative ones. We were guests at a party where Lisa delivered the cake and the candy bar. Outside it was ok but a horrible taste. She herself set up a cake and a candy bar. So it wasn't too long in the refrigerator or ... the cream was totally hard, you couldn't tell what taste it was. The same with the cupcakes The cream is totally firm and hard. When we later found out the price, it wasn't at all appropriate.

The cupcakes and macaron are super good and decorated with love ❤️. I ordered it beforehand and then picked it up, it worked out fine. Great load, super nice and the taste just great😍. I already know what I'm going to give away for Christmas 😃.

We had ordered a wedding cake and small treats. It was August She wanted to leave the cake outside even though she had delivered the cake at ten. The taste of the cake was not what we expected. Cream totally soft. Decorated well, macerons had no decoration. And in the long time until we were in the restaurant at 1 p.m., the chocolate on the outside had tarnished. We had previously tested macerons and cupcakes, they were good, but what they delivered to us was incomparable and unfortunately disappointing. For the price of 350 € expected something different

The cake wasn't what we ordered. Looked great, tasted good too, but not what we ordered from back to front. An extra cupcake that was ordered for an allergy sufferer was not delivered. The party location was accused by Lisa of having eaten the cupcake, etc. Lisa only made excuses, but no real apology. Very very disappointing!

Great little shop. Super nice and friendly with selected cookies tartlets and more. Gladly again :)

Unfortunately, the shop is rarely open.

Small cozy cafe, with nice service. Invites to dream and enjoy.

A dream! Totally lovingly and individually run shop, beautifully decorated and good advice. The cupcakes are just delicious, small but nice selection. Also to take or pre-order.

Lisa's Cupcake Factory, The cheese cake is topping. The boss is always very polite and familiar. Always my pleasure.

We ordered a huge cupcake for a Cakesmash shoot ... It was beautifully decorated, totally in color and even though it looked pretty interesting at the end of the shoot, our mouse took a lot of it and we did too. Tasty top !!! Value for money TOP !!

Super sweet shop a girl dream ❤️

Everything was great, could not be better

Sweet little decorated with much love Cafe with great treats

Simply closed, no message either at the door or on the internet. Very disappointing. (800km drive)

We have reserved a birthday cake with a little Spider-Man, after three days we get a cake only with spider web. And she told us, the little spiderman on the cake, you have to buy extra. It's already Saturday afternoon. And the cake has no lid and no bag. Totally disappointed.

Small, quiet and especially cheesy coffee with lots of pink and unicorns. The apple poppy seed cake is very good.

During hrs of operation nobody picked up the phone but there was always the voice mail on stating in cases of emergency to please pass an email. The shop should be open from 9 a.m. on but even after 10 a.m. Lisa did not show up. This is unprofessional behaviour and frustrating for every customer planning a trip to this highly recommended shop. Please try to become a little more responsible. All the best and good luck if you don't change anything.

unreliable-unprofessional-disappointing we would have had an appointment and everything was arranged but even after several calls Lisa did not even get in touch. It was about a wedding cake !!! a not so unimportant event and therefore very disappointing as it is expected. I would recommend nmd and never to whom. A callback or rejection would have been enough to know where you are.

Very cozy, very friendly, a wonderful cafe to linger and pause and enjoy the delicacies that Lisa conjures up. I can only recommend it.